FAQs
Frequently Asked Questions
RapidMeds is a UK-registered online pharmacy operating nationwide. We are regulated by the General Pharmaceutical Council (GPhC), the independent regulator for pharmacies in Great Britain. Our GPhC registration number is 9012207.
Our prescribing services are clinically led by GPs and are regulated by the Care Quality Commission (CQC). We adhere to strict professional, clinical, and regulatory standards to ensure the safety and wellbeing of our patients.
You can verify our pharmacy registration directly through the GPhC register.
Yes. All medications supplied by RapidMeds are sourced exclusively from licensed UK wholesalers and pharmaceutical suppliers.
The medicines we dispense are the same genuine, UK-licensed medications that you would receive from a high street pharmacy. Every treatment supplied by RapidMeds meets the standards set by the Medicines and Healthcare products Regulatory Agency (MHRA) and other relevant UK regulatory bodies.
Not necessarily. If you use our online consultation service, our qualified prescribers can assess your suitability for treatment and, where appropriate, issue a prescription without the need for you to obtain one from your GP.
If you already have a valid prescription, we can dispense your medication once we have received and verified the prescription.
Please note that all prescription-only medicines are subject to a clinical assessment and approval by one of our GPs.
Absolutely. Patient confidentiality is at the heart of everything we do.
We will not contact or inform your GP about any treatment you receive through RapidMeds without your explicit consent, unless there is a legal or safeguarding requirement to do so.
While we encourage patients to keep their GP informed about any medications they are taking, this decision remains entirely yours. All personal and medical information is handled securely and in accordance with UK data protection regulations.
Payments made to RapidMeds are processed securely. To maintain your privacy, the transaction description that appears on your bank or card statement will be discreet and will not reveal details about your treatment or medication.
If you have any questions regarding payment descriptions, please contact our customer support team.
We use Royal Mail Tracked 24® and Royal Mail Tracked 48® delivery services for most orders.
Delivery times to the Scottish Highlands, Channel Islands, and other remote locations may occasionally be longer than mainland UK delivery estimates. For the latest delivery information and service updates, please refer to the Royal Mail website.
Once your order has been dispatched, you will receive tracking information so you can monitor your delivery's progress.